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 Customer Service  
We are pleased to be able to offer the same level of service at our web site as we have been able to offer in our store for so many years.
We believe in finding unique, quality products with a selection you will not find anywhere else.

If your ever in the neighborhood drop in and let us know you met us on-line.



Contacting Us             
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If you would like to reach a customer service representative you can call us at:
250-338-8404 between 10:00am and 6:00pm PSTor
Fax us at: 250-338-8404.

You may also reach us by e-mail at: homeandgardengate@shaw.ca

We would love to hear from you.




Shipping Information             
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All of our Products are shipped via Canada Post. After selecting items and choosing to finish shopping you will be asked to enter your shipping information.

You can choose from a number of different service options. If you want an estimate of the cost got to http://www.canadapost.ca.

Our goal is to get every product shipped with 24 hours. Then depending on where you live and which shipping option you chose you can reasonably calculate when it will arrive.




Return Policy             
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Within 14 days of you receiving the product if you are unhappy with it we will replace it or offer a credit for anything else in the store. Please contact us to arrange for replacement items.

Unfortunately we can not refund the shipping cost unless it is for a defective item.




Security & Privacy             
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We guarantee a safe and secure environment for your on-line purchases through an accredited national company.